These days an increasing number of companies are trying to achieve a state of lubrication called “lubrication excellence.” Others might call this “world-class” lubrication. Most understand the reliability benefit gained when excellence in lubrication is attained, yet even those who are professionals in reliability and maintenance too often have vague ideas of what defines lubrication excellence.

We all know that machines used in plant production processes are designed and built to engineering specifications intended to achieve a desired level of performance, efficiency and productivity. Using this same concept, it is reasonable to write an engineering specification for machine reliability and lubrication excellence. In the specification would be an itemized list of critical attributes needed to achieve the desired state of reliability. It should be noted that only part of the specification relates to the design and modification of the machine.

In the past, these critical attributes have sometimes been called “best practice” or the “rights of lubrication,” but what exactly defines best practice and these so-called rights? A true engineering specification must be precisely defined and purposeful. It needs to not only permit the desired level of reliability to be achieved but also be within reach of most reliability and lubrication teams.

I would like to introduce a new term called the Optimum Reference State related to the integrated and collective use of these critical attributes. Let me define this important term:

“The Optimum Reference State (ORS) is the prescribed state of machine configuration, operating conditions and maintenance activities required to achieve and sustain specific reliability objectives.”

Note the definition for the ORS does not state a requirement to “maximize” reliability. This is because a point can be reached where the incremental cost of reliability exceeds the incremental benefit (point of diminishing return). Such overspending on lubrication is seen, for example, when synthetics are used in marginal applications or when lubricants are changed too frequently. Like many things in engineering and reliability, there is a “precision” component to good decisions.

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I remember my first day at a new job in 1981. This is the job that launched me into a 32-year career in lubrication. My first assignment was to conduct a telephone survey of industry professionals on various topics related to oil analysis and contamination control. I quickly learned that the industry was suffering from stagnant practices and lethargic attitudes. It was not too long thereafter when I began to have second thoughts about the wisdom of pursuing lubrication as a career path. Perhaps some of you have had similar feelings.

It took a while, but I eventually came to realize that what seemed like a dismal state in an old and generally unexciting field was actually a huge opportunity in disguise. It reminds me of the story of the two shoe salesmen. They were both sent by their factory to Africa to see if there was a market for their product. The first salesman quickly reported back: “This is a terrible business opportunity. No one wears shoes.” The second salesman reported back: “This is a fantastic business opportunity. No one wears shoes.” At first I saw the lubrication field like the first salesman. I soon came to realize the enormous potential that it actually represented.

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One of the best examples of courage is the man who asks to hear what he doesn’t want to hear. While it’s human nature to fear or dread bad news, the wisest among us will frequently ask for it. Why? Because winners change what losers want to leave the same.

Change starts by asking or investigating what’s wrong. This quest begins the assessment stage of programmatic transformations in reliability. Assessments are also referred to as audits, surveys, benchmarking and gap analysis. It can’t stop there. The next step is equally difficult and perhaps moves you out of your comfort zone. You must accept or acknowledge what is wrong. Many people instinctively want to play defense. You’ve seen how they respond during a substance-abuse intervention. Denial may even lead to lashing out at others to shift focus. Tunnel vision and denial impair real progress.

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Arguably, more change has occurred related to lubricant analysis and condition monitoring in the past 30 years than all other areas of lubrication. Why does this make sense? The wisest among us know that relentless measurement is a key enabler to forward progress and change. Measurement leads us to awareness and finally to action (tangible results). Of course, there are many other factors that share in importance too. These are thoroughly mapped on the Ascend Chart.

There are nine critical factors in this Condition Monitoring, Lubricant Analysis and Troubleshooting Lifecycle Stage of the Ascend chart. Each one is important enough to justify a feature article describing its purpose and application. And honestly, one or more articles on each of these subjects can already be found at machinerylubrication.com. What has become clear after years of working in the lubricant analysis field is that the concept of best practice is not as intuitive as one would expect at the outset. As a result, from my observation, the vast majority of oil analysis and inspection programs fall miserably short of their full potential.

Therein lies the opportunity and low-hanging fruit ready for harvest. Even those who have benefited from training often seem to struggle with anything more than fragmented execution. We are fully aware that knowing is not the same thing as doing. The Ascend Methodology was devised specifically to enable user organizations to succeed in full and successful execution, each stage, each level, each factor. The roadmap is clear, the journey and execution remains with you. Listen to your oil… listen to your machine. Lubricant analysis and inspection serve as the most important metric of a lubrication program. I often say, “it’s darn hard for there to be a problem with the machine without the lubricant knowing about it first.” So, let’s examine the oil the right way, again, again and again. The story is being told but we must listen and act.

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This past year I’ve been spending a lot of time studying the possibilities of ISO 55000, especially its long-term impact on the lubrication field. I was a bit skeptical at first. Now I view it as a game-changer to machinery asset management and the field of reliability in general. If you haven’t heard of ISO 55000, this might be a great time to get acquainted – very acquainted.

ISO 55000 is an international standard published by the International Organization for Standardization (ISO), created and approved by representatives from 10 countries, 50 organizations and 15 different industries. The foundational elements of ISO 55000 originate from the British Standards Institution (BSI) standard PAS 55. It provides an overarching framework for using modern principles of asset management to achieve a wide range of precisely defined organizational objectives.

An asset, by definition, is anything that has future value. Plant machinery and equipment are most commonly referred to as assets. However, people are assets too, as is software, intellectual property (e.g., patents and trademarks), knowledge/skills, goodwill and so much more. In a nutshell, asset management can probably be best summed up by the following sentences excerpted from ISO 55000. Certain words are italicized to emphasize concepts and themes that I will further develop in this and future columns.

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