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Remedies for a Bad Maintenance Culture

You may not be surprised to know that most companies need a culture intervention – something like a 12-step program. This column will discuss behavioral issues that are often at the core of a culture of neglect and mediocracy. It borrows much from management science and leadership principles. Read More
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Adopt a New Philosophy—Change
People resist change not because they love the status quo but because they fear the uncertainty of what lies ahead. Yet, without change we are destined to repeat the past. After all, machines that are operated and repaired the same way will tend to wear out and fail the same way. And, for most organizations,… Read More