By Jim Fitch
Machinery Lubrication Magazine

There is no greater influence on the state of lubrication than training and human behavior. I often say, “You earn what you learn.” I do not say it because it rhymes or it sounds cool. I say it because, to me, it is an unvarnished fact.
The words “optimum” or “optimization” are commonly used in maintenance and reliability. Their use refers to a balancing of costs, opportunities, benefits and risks. Common examples include PM Optimization (PMO) or the Optimum Reference State (ORS). Can “optimum” be applied to training and education? Most certainly!
Figure 1 is the Education Needs Chart (ENC) for Lubrication Technicians. On the chart are three plotted lines and three zones. The upward sloping green line is the cost of education relative to the amount of education received. The precipitously downward sloping orange line is the cost of ignorance related to the financial consequences of not investing in training for lube techs. The cost of ignorance is largely defined as opportunity cost, such as opportunity to reduce repair costs and downtime. The blue line is the total of the two: cost of ignorance plus cost of education.
The vertical Yellow Zone relates to a state of under-education and the high associated opportunity costs (penalties). The Blue Zone on the right relates to a state of over-education. Note the cost penalty of over education is negligible. The center Green Zone relates to the optimum level of education; not too much, not too little. The point of diminishing return is roughly the left edge of this green zone.
Note, this version of the chart only applies to lubrication technicians. Different version of the chart would be used for lubricant analysts and lubrication engineers.